Debenhams sux ASS!!!

OMG - what a horrid stressful annoying emotional day I had on Saturday.

As per my previous post I was somewhat worried about the fact that the dress from DEBENHAMS (nice big letters to help the search engines find this page where i'm going to say how much I hate DEBENHAMS) had not yet arrived. They did say that it would be Monday but since I had a bad feeling in my gut I called the customer services number on Saturday morning to find out what was the status and if they told it was with the couriers still then I would demand their number.

Oh boy did I have a bad feeling for a reason. I find out that they had tried to deliver it 3 times and now it was on its way back to the warehouse. After more questions I find out that they have been trying to deliver it to the building next door and not my work address. They then try to tell me that it must have been my mistyping !! By now I was getting more and more worked up and I realised what this was meaning and getting more and more angry at the fact that they couldnt even pick up the phone after getting it wrong the first time let alone the third time! As I have mentioned before it seems that as I get more angry and frustrasted I land up crying ...It is flippin annoying and I'm also sure it didnt help that I had my frikkin period as well. (I hate using that as an excuse tho! )

So now I start half shouting at them and hald blubbering too. How annoying. But I did have proof via 3 emails that I had typed my address in correctly and that their record had it correct. They had obviously given the couriers the wrong address.

After this was discuss I was like ...well you have to get that dress to me - I need now ! But oh dear, now they have no more stock of my size in the warehouse or online. Maybe there are some in the shops but they cant check those stocks at this call centre. I was SO pissed now. Your telling me that you cant just send me the dress I was supposed to get in the first place that is heading back to the warehouse. OH NO - that wont be put back into stock piles and is marked LOST!!! you've got to be freaking kidding me.

I still cant get my head how this company actually manages any customer services or manages to manage online orders as well. It seems that the online is run separately to the actual stores and the stores are also stocked and run separatly as well. I called the other call centre to check the stock in the stores (something that I wasnt expecting to actually work since the whole reason I ordered it online was cause they didnt have my size in the Oxford st store.) That call centre then has to individually check each store. How carzy is it not to have ONE it system that shows all the stock and where it is located. But no that isnt possible in their little world. One of the stores may have it BUT i had to call them direct to find out...again HOW THE HELL DOES THIS COMPANY SURVIVE??? I called but no cigar...they only had 2 left and it wasnt my size.

So after 4 calls I had to admit defeat and realise that I would not be getting the dress I wanted. I really didnt want this stress in my life - why did it have to be so much of a fight. I'm so glad that I didnt leave the calling until monday like they suggested on thursday. WHICH that is another bone of contension for me...WHY didnt the chick I spoke to on Thursday know that they were having trouble delivering it when the chick on sat had all the reported dates of failed delivery. AND WHY THE HELL COULDNT THEY HAVE PICKED UP THE PHONE AND INFORMED ME. I mean this is what we are all so contactable in this day and age.

So after C had calmed down the blubbering me he made plans that we would go off that day and find me a dress. He is SO amazing! After hours and hours of shopping for a dress he was still so supportive and positive while I felt like shit. I just have to say I have such a hard time with dresses as the one side of me is taller then the other due to my skew spine and this makes dresses sit funnily on my hips. OR there was some other problem with each and every one i tried on. Finally I had been ignoring the more expensive dress I liked...but with 1/2 until shops closed I finally tried it on and it was great. From the moment I zipped up the zip I knew I would be happy with this dress. Cept I'm still not happy with the price (double the original dress's price) - but I know that I would rather pay the price and be comfortable in the dress I have to wear at the wedding then unhappy with a cheaper dress.

Sadly all this drama ruined the plans that we had with Miss M, jailbait etc to go to the Mayors Thames festival...So that was also not helping the horrid mood I was in.

Strangely enough though I do think that the dress I have now I def more ME. It has black lace (makes me happy) and has a more edgy look. DEF more my style.

Here is a pic of it... P.s note that this is Tuesday afternoon that i'm writing about this and I'm still angry !! I'm now waiting for them to return the money for the dress and if they dont pretty soon I am going to start some serious shouting!!!

Handbag shopping

So its friday !! WHOO HOOO - damn I love it when the weekend comes around. I was supposed to have a very hectic day today like the rest of the week was but it looks like I can chill out a little bit which is great... cause i have the hugest migraine since last night and i'm finding it extremely difficult to even look at the screen without throbbing pain and nasuea hitting me. So sorry if this post is typed badly at looking at the keyboard only is def much better for the head !

My life has been taken over by shopping ! this seems to be my only mission these days. Firstly I seriously needed a new handbag ! my current one was fraying at the edges and i'm sure the handle was about to part ways with the body of the bag anyday now. But as usual I have to be one fussy girl.

I wanted to find the perfect handbag that i'll love and cherish and will hold everything i want it to hold without looking like I was going to fall over with such a big bag. I wanted real leather (takes more wear and tear) and wanted a black bag, with a pocket on the outside, no visible stitching etc. But every bag i looked at just wasnt right. They were either too big or they were too small. or were shiney or too many gold chains and accessories attached.

Anyways... i finally found the bag i liked even though it wasnt what I thought i would like. And the other problem was that it was cream !! NOt what i wanted. So I went and thought about it alot... even went past the bag again on another shopping trip for the wedding outfit. Until I was shopping for shoes for the wedding and went past it just one more...and there suddenly were black ones!!! yay ....And the best part... for 3 days only everything was on sale. So I got the bag and i found shoes and got 20 % off it all ...YAY !!!

Ok so I do love a bargin - it just makes it so much better for me ! So that is the bag above. Pretty Misha Barton label bag !

All the shopping has also been to do with the wedding that we are off to next Friday - I really didnt realise all the effort that goes into attending a freaking wedding. I've had to sort an outfit out...a dress, shoes, etc etc the whole formal wedding stuff. and the wedding present and transport etc. I'm so glad that I sorted the flights and train months ago!

I finally decided on a dress...I hope it is right! I've ordered it 10 days ago and it still hasnt arrived. The shop says that it is with the couiers and has been since the 4th - but it is most likely only to arrive monday or tuesday next week...i'm so freaked out by this!! what if it doesnt arrive and then i only have 2 day till we leave for the weddign and I happen to have work things on both nights...so there isnt a margin for fuck ups --- arg !!!!

anyways...here is the dress i chose and I've found shoes the perfect colour match (I didnt expect that!) now just need that pashimina to keep me warm and a bag to hold stuff since C wont be holding much since he is best man.

My First Ebay purchase

So i've done it, I've joined the ebay purchasing community...And these are my very first purchase:
How crazy are these !! So cool... DOWNLOAD FESTIVAL here I come! Am pretty happy that I have such cool wellies to keep my feet and clothes mud free. Am hoping there isnt going to be any mud but hey who am I kidding this is England and this is the festival norm.

I havent quite gotten up the guts to actually do the whole auction bidding thing. Was trying to wrap my head around this last night and I dont know if i'm being stupid or not but I find it hard to see how you would be able to win anything with the whole automatic bidding system. Its like a whole mind guessing game thing.

Maybe i'll just start with something really small...lots of shopping surfing awaiting me in the near future :)

Greenwich, Butterfly Blue & Pottery

On the weekend to enjoy the sunny Saturday we headed off to Greenwich Village on a touristy mission. We decided to really do the touristy thing and get there via the river boat as well. This was great even if we had to wait some time for a boat that wasnt full ! !
It really was a beautiful day to head off down the Thames in the sun with our biltong for the Saffa store in London bridge.

We wandered around the gardens and buildings of the royal Naval college, Trinity music college and Greenwich university. Then we headed up to the Greenwich park which was completely full of people enjoying the sun, picnicing and playing ball games! This is truely something that I'm not used to, it seem so community joining together in the park to worship the sun. I suppose it is kinda like Cape town on the beaches but it really does have a more united feel here.

Then there was the obligatory look at the greenwich mean line thing that divides the hemispheres. There was no way we were going inside the observatory to stand on it though since there was an insane queue to get near it to stand there and have a photo opportunity! Not thanks - we were so not in the fighting with crowds mood.

After more wondering around the park and the village and the markets we finally settled in a little pub for a traditional lunch of steak and Ale pie and Roast beef and yorkshire pudding.

Of course I did get some shopping in, in the market there (which is great...so many gift ideas!!) and have to tell you what I bought. I think it is such a great idea and bought into it whole heartedly. The company is Butterfly Blue and they create these beautiful buckles & belts. The concept is you have a black or brown leather belt and then all the buckles clip into that 1 belt. So you buy as many buckles as you want and then just have 1 belt strap. I loved this and really could decided which ones to get, so since there were 3 for the price of 2 on the buckles I landed up getting 3 buckles and both a black leather strap and a brown one. I just love the whole interchangeable concept and will def be getting some more buckles in the future. Check out the link...Butterfly Blue


Sunday saw the arrival of the rain ...which was fine since we were off for a day of pottery. I havent been to pottery in ages as I was seriously disconserted with the slowness of my work. i know that I hadnt done it in years but that was no reason why I should be so slow. But my doubts and fears of lack of talent went out the window this sunday as I created a vase that i'm really happy with from start to finish in one sitting. (well other then the firing and glazing of course) Now the question is whether I can get back into going every tuesday and not putting it off.... talking of that it is Tuesday and time to leave work and decide about going to pottery!